The application is indicating my username or password are wrong, but I'm sure they are correct

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In this case, your account was not yet activated.

When registering for EQFix, you need to activate your account to make sure the email address you used is yours. The activation of your account is done by clicking the 'activate' button in the mail you received from EQFix (sent by shortly after your registration was completed.

If you're having trouble finding this email, please see: I cannot find the activation mail of EQFix or contact us at